Peachtree Windows and Doors: Service Requests

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Instructions:
1. Please fill out entire form.
2. Incomplete information will delay service.

* required field

Patio Door Service Request
Dealer Name:
City:
Customer Information:
Name:*
Street Address:*
City, State, Zip:*
County:(NOT COUNTRY)*
Phone (home):*
Phone (work):
Cell Phone:
Email:*
Warranty Registration Number:
Date Manufactured:
Date Purchased:
Date Installed:
Date Reported:
Best Time To Reach:

Determine Manufacture Date

If product was purchased before 1994 or after 1995:
Between the glass panels you will find a date of manufacture identification label affixed or etched on the spacer. Please copy that information into the 'Manufacture Date' field above.

If product was purchased in 1994 or 1995:
Under the peach logo, you will find a date of manufacture etched on the glass, giving the year and month unit was manufactured. Please copy that information information into the 'Manufacture Date' field above.

Your remedies: Peachtree will furnish replacements for defective components within the provisions of the appropriate warranty, or at Peachtree's sole discretion, will refund the original purchase price of the defective product. Peachtree does not provide labor or labor expenses incurred to remove or replace any defective product, or any defective component thereof.

Please write a description of the problem:*

Please check all components that match your door system from the choices below.

	=	SLIDE DIRECTION	R	=	RIGHT	RSHI	=	HINGES ON RIGHT SIDE, SWINGS TO INSIDE
X	=	OPERATING PANEL	L	=	LEFT	LHSI	=	HINGES ON LEFT SIDE, SWINGS TO INSIDE
O	=	FIXED PANEL				RHSO	=	HINGES ONLEFT SIDE, SWINGS TO OUTSIDE
P	=	PASSIVE PANEL (French Door w/astragal attached)				LHSO	=	HINGES ON RIGHT SIDE, SWINGS TO OUTSIDE
PXSI = PANELS HINGE OFF JAMBS, ASTRAGAL TO LEFT PANEL, PANELS SWING TOINSIDE
XPSI = PANELS HINGE OFF JAMBS, ASTRAGAL TO RIGHT PANEL, PANELS SWING TO INSIDE
PXSO = PANELS HINGE OFF JAMBS, ASTRAGAL TO LEFT PANEL, PANELS SWING TO OUTSIDE
XPSO = PANELS HINGE OFF JAMBS, ASTRAGAL TO RIGHT PANEL, PANELS SWING TO OUTSIDE

Using the key above and the drawings below, select your patio door type.*

1. In the chart below enter quantity of patio doors with the problem. Include the "Door Type," which should indicate model and whether it's a Swinger, French or Slider.

2. Indicate Inside Frame Height and Width size in appropriate columns after carefully measuring the overall inside dimensions. Accuracy is important.

3. Peachtree windows are made in 5 exterior colors. Indicate in the "Exterior Color" column:W=White, N=Natural Brown, D=Driftwood, S=Sand, G=Green.

4. Enter an "x" in the appropriate panel column (sliding or fixed) to identify where the problem exists..

5. The "Daylight Opening" is visible glass size. Please specify Width x Height.

QTY*	DOOR TYPE	DOOR FRAME WIDTH	DOOR FRAME HEIGHT	EXTERIOR COLOR	PANEL SLIDING	PANEL FIXED	DAYLIGHT OPENING